Advancing Speak-Up by Improving Investigations Case Management

In this sponsored episode, Case IQ is the leading provider of investigative case management software, with solutions for ethics and compliance, human resources, fraud, and corporate security functions within mid-sized and large organizations.

Founded in 1999, Case IQ serves tens of thousands of investigators and case managers on its software platform. It provides organizations with advanced case intake capabilities, workflow configuration, automation, and advanced analytics that help organizations run more accurate and efficient workplace investigations and prevent enormous costs in potential litigation.

But more than that, by helping companies conduct better investigations, Case IQ helps them create a greater degree of psychological safety for reporters and witnesses, thereby promoting stronger speak-up culture that improves business integrity for everyone.

With us to talk about this is Shannon Walker, Founder of WhistleBlower Security—a global provider of confidential ethics hotline and case management solutions—and EVP Strategy, CaseIQ.

• 1:30: How does an integrated intake and case management investigations process improve the experience for the reporter, and overall outcomes for investigations in general?
• 2:53: CaseIQ works with an awful lot of companies from a wide variety of industries. Now, we’re not asking you to name any names, of course, but are there any examples you can talk about where the unique aspects of a particular industry have created any special challenges or opportunities when it comes to the configurability of intake processes?
• 5:33: Sometimes investigations overlook the support that the reporter needs in this process. What are some best practices you can suggest or shed light on that help to close the loop on investigations in a way that promotes consistency and transparency?
• 8:44: Can you talk about how and why companies might get better results if they view their investigations as a cyclical process, rather than as a succession of one-off engagements?

To learn more about how the Case IQ platform can help transform your organization’s workplace investigations processes, and to schedule a demo, please visit www.caseiq.com.